Terms of Service

Last Updated: 11/24/2025

Effective Date: 11/24/2025


Welcome to ContentForge. These Terms of Service ("Terms") govern your access to and use of the ContentForge platform, website, and services (collectively, the "Platform") operated by Forget Me Never Brand LLC ("Company," "we," "us," or "our").

By creating an account, subscribing to a plan, or otherwise using the Platform, you agree to be bound by these Terms. If you are using the Platform on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, do not use the Platform.


1. Overview of Services

ContentForge is a SaaS platform designed for marketing agencies serving local service businesses. The Platform provides tools including AI-powered content generation, SEO audit reports, keyword research, competitor analysis, local rank tracking, website creation, and related marketing services.


2. Account Registration


2.1 Eligibility

To use the Platform, you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into binding contracts
  • Provide accurate and complete registration information
  • Not have been previously banned from the Platform


2.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

We are not liable for losses caused by unauthorized access to your account resulting from your failure to protect your credentials.


2.3 Account Information

You agree to provide accurate, current, and complete information during registration and to update this information as necessary. We reserve the right to suspend or terminate accounts with inaccurate or fraudulent information.


3. Subscription Plans and Billing


3.1 Subscription Tiers

We offer multiple subscription tiers with varying features and usage limits. Current plans and pricing are available at https://the-content-forge.com/pricing . Features, limits, and pricing may change with notice.


3.2 Billing

  • Subscriptions are billed in advance on a monthly or annual basis
  • Payment is processed securely through Stripe
  • You authorize us to charge your designated payment method for all fees
  • All fees are quoted and charged in US Dollars (USD)


3.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You may cancel at any time through your account settings or by contacting support.


3.4 Price Changes

We may change subscription prices with at least 30 days' notice. Price changes take effect at the start of your next billing cycle. Continued use after a price change constitutes acceptance of the new pricing.


3.5 Taxes

Fees do not include taxes. You are responsible for all applicable taxes, and we will charge taxes where required by law.


4. Permitted Use


4.1 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your internal business purposes.


4.2 White-Label Rights

Depending on your subscription tier, you may have rights to white-label certain outputs (reports, content, etc.) for your clients. White-label rights are subject to the specific permissions of your subscription plan.


4.3 Usage Limits

Each subscription tier includes specific usage limits (e.g., number of reports, API calls, clients). If you exceed these limits, you may be required to upgrade your plan or pay overage fees.


5. Prohibited Uses

You agree NOT to:

  • Use the Platform for any unlawful purpose or in violation of any laws
  • Violate intellectual property rights of others
  • Generate or distribute spam, malware, or harmful content
  • Attempt to gain unauthorized access to the Platform or its systems
  • Interfere with the Platform's operation or other users' access
  • Reverse engineer, decompile, or disassemble the Platform
  • Resell, sublicense, or redistribute the Platform except as expressly permitted
  • Use the Platform to compete directly with ContentForge
  • Scrape, data mine, or use automated tools to extract data (except via provided APIs)
  • Impersonate others or misrepresent your affiliation with any entity
  • Use AI-generated content to deceive, defraud, or mislead
  • Generate content that violates third-party rights or applicable laws
  • Circumvent usage limits or technical restrictions

Violation of these prohibitions may result in immediate suspension or termination of your account.


6. Content and Intellectual Property


6.1 Your Content

"Your Content" means any data, text, images, or materials you upload, input, or create using the Platform, including client information and generated outputs.

You retain ownership of Your Content. By using the Platform, you grant us a limited license to host, process, and display Your Content solely to provide and improve our services.


6.2 AI-Generated Content

Content generated by our AI features is created based on your inputs. You are responsible for reviewing, editing, and ensuring the accuracy and appropriateness of AI-generated content before use.

You acknowledge that:

  • AI-generated content may contain errors or inaccuracies
  • You are responsible for verifying facts, claims, and information
  • AI outputs should be reviewed before publication or client delivery
  • We do not guarantee AI content will be unique, original, or plagiarism-free


6.3 Our Intellectual Property

The Platform, including its design, code, features, documentation, trademarks, and all related intellectual property, remains our exclusive property. These Terms do not grant you any ownership rights in the Platform.


6.4 Feedback

If you provide feedback, suggestions, or ideas about the Platform, you grant us an unlimited, royalty-free license to use such feedback without obligation to you.


7. Third-Party Services and Data


7.1 Third-Party Integrations

The Platform integrates with third-party services (e.g., GoHighLevel, Duda, DataForSEO). Your use of these integrations is subject to the third parties' terms of service. We are not responsible for third-party services or their availability.


7.2 Third-Party Data

Some Platform features rely on data from third-party providers. We do not guarantee the accuracy, completeness, or availability of third-party data. Data may be delayed, incomplete, or subject to change.


7.3 API Access

If your plan includes API access, you agree to use APIs in accordance with our documentation and rate limits. We may suspend API access for misuse or excessive usage.


8. Privacy and Data Protection


8.1 Privacy Policy

Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.


8.2 Your Responsibilities

If you input client data or personal information into the Platform, you are responsible for:

  • Obtaining necessary consents from your clients
  • Complying with applicable privacy laws (GDPR, CCPA, etc.)
  • Ensuring you have the right to share such information with us


8.3 Data Processing

We process data on your behalf to provide the Platform's services. We implement appropriate security measures but cannot guarantee absolute security.


9. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We disclaim all warranties, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Non-infringement
  • Accuracy or reliability of any content or data
  • Uninterrupted or error-free operation
  • Results or outcomes from using the Platform
  • Security or freedom from viruses or harmful components

We do not warrant that SEO recommendations, content generation, or other Platform features will achieve specific results, rankings, or business outcomes.


10. Limitation of Liability


10.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Cost of substitute services
  • Any damages arising from your use or inability to use the Platform


10.2 Cap on Liability

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF:

  • The amount you paid us in the 12 months preceding the claim, or
  • One hundred US dollars ($100)


10.3 Basis of the Bargain

These limitations reflect the allocation of risk between the parties and are an essential basis of the bargain. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.


11. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

  • Your use of the Platform
  • Your Content
  • Your violation of these Terms
  • Your violation of any rights of a third party
  • Your violation of applicable laws


12. Term and Termination


12.1 Term

These Terms remain in effect until terminated by you or us.


12.2 Termination by You

You may terminate your account at any time through your account settings or by contacting support. Termination takes effect at the end of your current billing period.


12.3 Termination by Us

We may suspend or terminate your account immediately if you:

  • Violate these Terms or the Acceptable Use Policy
  • Fail to pay fees when due
  • Engage in fraudulent or illegal activity
  • Pose a security risk to the Platform or other users

We may also terminate for convenience with 30 days' notice.


12.4 Effect of Termination

Upon termination:

  • Your access to the Platform will be revoked
  • You remain responsible for any outstanding fees
  • We may delete your data after 90 days (or as required by law)
  • Provisions that by their nature should survive will survive (e.g., limitation of liability, indemnification)


13. Dispute Resolution


13.1 Informal Resolution

Before initiating formal proceedings, you agree to contact us at Support@support.fmn-contentforge.com and attempt to resolve any dispute informally for at least 30 days.


13.2 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.


13.3 Arbitration

Any dispute not resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration shall take place in Delaware or remotely, as agreed.


13.4 Class Action Waiver

YOU AGREE TO RESOLVE DISPUTES ONLY ON AN INDIVIDUAL BASIS AND WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS OR CLASS-WIDE ARBITRATION.


13.5 Exceptions

Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to the Platform.


14. General Provisions


14.1 Entire Agreement

These Terms, together with the Privacy Policy, Acceptable Use Policy, and Refund Policy, constitute the entire agreement between you and us regarding the Platform.


14.2 Modifications

We may modify these Terms at any time. Material changes will be communicated via email or notice on the Platform. Continued use after changes constitutes acceptance.


14.3 Sever-ability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.


14.4 No Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.


14.5 Assignment

You may not assign these Terms without our consent. We may assign our rights and obligations without restriction.


14.6 Notices

Notices to you will be sent to the email address on your account. Notices to us should be sent to Support@support.fmn-contentforge.com


14.7 Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, wars, pandemics, or infrastructure failures.


15. Contact Information

For questions about these Terms, please contact us:

ContentForge Inc

Email: Support@support.fmn-contentforge.com

Address: 584 Castro Street, San Francisco, California 94114, US


By using ContentForge, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.