Privacy Policy

Last Updated: 11/24/2025

Effective Date: 11/24/2025

ContentForge Inc. ("Company," "we," "us," or "our") operates ContentForge (the "Platform"), accessible at fmn-contentforge.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Platform.


1. Information We Collect


1.1 Personal Information You Provide

We collect information you voluntarily provide when you:

  • Register for an account
  • Subscribe to a paid plan
  • Contact us for support
  • Fill out forms on our website
  • Participate in surveys or promotions

This information may include:

  • Contact Information: Name, email address, phone number, company name
  • Account Credentials: Username and password
  • Billing Information: Payment card details, billing address (processed securely through Stripe)
  • Business Information: Agency name, client information you input into the Platform
  • Communications: Messages you send us, support tickets, feedback


1.2 Information Collected Automatically

When you access the Platform, we automatically collect certain information, including:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, features used, time spent on pages, click patterns
  • Location Data: General geographic location based on IP address
  • Referral Data: How you arrived at our Platform (e.g., search engine, referral link)


1.3 Information from Third Parties

We may receive information about you from:

  • Payment Processors: Transaction confirmation and billing details from Stripe
  • Analytics Providers: Aggregated usage and demographic data
  • Integration Partners: If you connect third-party services (e.g., GoHighLevel, Google Business Profile), we receive data necessary to provide the integrated features


2. How We Use Your Information

We use the information we collect to:

  • Provide Services: Create and manage your account, process transactions, deliver the Platform's features
  • Improve the Platform: Analyze usage patterns, develop new features, optimize performance
  • Communicate: Send transactional emails, respond to inquiries, provide customer support
  • Marketing: Send promotional communications (with your consent), inform you of new features or offers
  • Security: Detect and prevent fraud, abuse, and security incidents
  • Legal Compliance: Comply with applicable laws, regulations, and legal processes


3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:


3.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

  • Payment Processing: Stripe (for subscription billing)
  • Email Services: Go High Level & Resend (for transactional emails)
  • Hosting: Vercel (for application hosting), Supabase (for database services)
  • Analytics: Google Analytics, Vercel Analytics
  • AI Services: Anthropic, Google (for AI-powered features)
  • SEO Data: DataForSEO (for keyword and competitor analysis)

These providers are contractually obligated to protect your information and use it only for the services they provide to us.


3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.


3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).


3.4 Protection of Rights

We may disclose information to protect our rights, privacy, safety, or property, or that of our users or others.


4. Cookies and Tracking Technologies


4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide information to website owners.


4.2 Types of Cookies We Use


Cookie TypePurposeDurationEssential CookiesRequired for the Platform to function (authentication, security, load balancing)Session or up to 1 yearAnalytics CookiesHelp us understand how visitors interact with the PlatformUp to 2 yearsFunctional CookiesRemember your preferences and settingsUp to 1 yearMarketing CookiesTrack visitors across websites for advertising purposesUp to 2 years


4.3 Specific Cookies We Use

  • Supabase Authentication: Session management and user authentication
  • Stripe: Payment processing and fraud prevention
  • Google Analytics: Website traffic analysis and user behavior insights
  • Vercel Analytics: Performance monitoring


4.4 Managing Cookies

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Options > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Privacy & Services > Cookies

Please note that disabling certain cookies may affect the functionality of the Platform.


4.5 Do Not Track

Some browsers offer a "Do Not Track" feature. Our Platform does not currently respond to Do Not Track signals, but we honor your cookie preferences as set in your browser.


5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When you cancel your subscription, we retain your account information for 90 days to allow for reactivation. After this period, your data is deleted or anonymized, except where retention is required by law.

You may request deletion of your data at any time by contacting us at Support@support.fmn-contentforge.com


6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication and access controls
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.


7. Your Privacy Rights

Depending on your location, you may have the following rights:


7.1 General Rights

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information


7.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights:

  • Right to know what personal information is collected, used, and shared
  • Right to delete personal information
  • Right to opt-out of the sale or sharing of personal information
  • Right to non-discrimination for exercising your privacy rights

We do not sell personal information as defined by the CCPA.


7.3 European Economic Area Residents (GDPR)

If you are in the EEA, you have additional rights under GDPR:

  • Right to access, rectify, or erase your data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

Legal Basis for Processing: We process your data based on: (a) your consent, (b) performance of a contract, (c) legal obligations, or (d) legitimate interests.


8. International Data Transfers

Your information may be transferred to and processed in the United States and other countries where our service providers operate. These countries may have different data protection laws than your jurisdiction.

When we transfer data internationally, we implement appropriate safeguards, such as standard contractual clauses, to protect your information.


9. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at Support@support.fmn-contentforge.com


10. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on this page with a new "Last Updated" date
  • Sending an email notification to the address associated with your account

Your continued use of the Platform after changes become effective constitutes acceptance of the revised Privacy Policy.


12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

ContentForge Inc.

Email: Support@support.fmn-contentforge.com

Address: 584 Castro Street, San Francisco, California 94114, US


By using ContentForge, you acknowledge that you have read and understood this Privacy Policy.